Privacy Policy

Uura Digital LLC ("Uura", "we", "us", or "our") is a brand, content, and digital services agency operating from Nairobi, Kenya. This policy explains how we handle personal information when you visit this website, contact us, or book a call.

We may collect information that you provide directly, including:

• Your name, email address, company, role, and other details submitted when booking a call.
• Information contained in emails, project inquiries, meeting notes, or other communications with us.
• Business and billing information provided if you later enter into a services agreement with Uura.

Our website and service providers may also receive basic technical information such as IP address, browser type, device type, referring page, timestamps, and server or security logs.

We use personal information only where reasonably necessary to:

• Schedule and conduct calls, respond to inquiries, and communicate with you.
• Evaluate whether Uura is a suitable fit for a potential engagement.
• Prepare proposals, perform agreed services, and maintain business records.
• Operate, secure, troubleshoot, and improve this website.
• Comply with legal obligations and protect our rights, clients, and systems.

Where applicable, we rely on consent, steps requested before entering a contract, performance of a contract, legal obligations, or legitimate business interests as the basis for processing.

Our booking page contains an inline scheduler provided by Cal.com. When you use it, Cal.com may process booking details, device information, usage data, and cookies on its own systems. Uura receives the information needed to arrange and manage your meeting.

Cal.com describes its own practices in its Privacy Policy and Terms of Service.

Uura does not currently operate its own advertising or behavioural analytics cookies on this website. Embedded services such as Cal.com may use cookies or similar technologies to provide scheduling, remember preferences, prevent abuse, and understand use of their service. You can control cookies through your browser, although blocking them may affect the booking experience.

We do not sell personal information. We may disclose it only as reasonably necessary to:

• Hosting, scheduling, email, communications, document, accounting, and other providers that support our operations.
• Professional advisers such as lawyers, accountants, or insurers.
• Authorities or other parties where required by law or necessary to protect legal rights and safety.
• A successor or buyer in connection with a merger, financing, reorganisation, or sale of all or part of the business.

Some service providers may process information outside Kenya or the country where you live. Where applicable, we use providers and contractual or organisational safeguards intended to protect personal information during international transfers.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, maintaining client and financial records, resolving disputes, enforcing agreements, and meeting legal obligations. Retention periods vary according to the type of information and the relationship involved.

Subject to applicable law, you may have the right to:

• Be informed about how your personal information is used.
• Access personal information held about you.
• Request correction of inaccurate, incomplete, or misleading information.
• Object to or request restriction of certain processing.
• Request deletion where we are no longer authorised or required to retain the information.
• Receive portable data in a structured, commonly used format where applicable.
• Withdraw consent where processing is based on consent.

Send requests to hello@uura.cc. We may need to verify your identity before completing a request. You may also lodge a complaint with Kenya's Office of the Data Protection Commissioner or another competent authority.

We use reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, loss, misuse, or alteration. No website, transmission, or storage system can be guaranteed completely secure.

This website and our services are intended for businesses and adults. We do not knowingly collect personal information from children. Contact us if you believe a child has provided information so we can take appropriate action.

This website links to services and publications operated by third parties, including Zuwena, Substack, LinkedIn, and Facebook. Their privacy practices are governed by their own policies, and Uura is not responsible for how those independent services process information.

We may update this policy to reflect changes in our services, providers, or legal obligations. The effective date at the top of the page will show the latest revision.

Uura Digital LLC
Nairobi, Kenya
hello@uura.cc